![]() ![]() It’s been over 3 weeks and I haven’t received it. Once I managed to register it asked me to pay a 5 pound account fee to receive a card that would be delivered in 3-5 days. Tried registering multiple times and it always would say my email was incorrect (it would only recognize if I used capital letters). Possibly the worst app and service I’ve had so far. please reach out to us at quoting reference 130035. Please make sure you have the latest version installed. We are have made some fixes, to rectify this issue. Hi Elliot, I'm sorry to hear you are having issues toping up with the app. In the end you just try the card in the shop and see if it works, and more commonly it won’t because there isn’t a discount to be had so you then have the embarrassment of having to use another card. Try the search function, if the store you’re searching for isn’t there it won’t say so, it just leaves you hanging on a blank page wondering whether the internet has gone down again! Then it will take a while to sort itself out and tell you how much you might have in you account.įinally you get to the ’Retailers page’ and half the page is an advert! The other half is impossible to scroll through with any clarity. First of all the app takes forever to boot up and log you in, forget it if you don’t have a good signal. Trying to find out if you get a discount in a certain store is painfully slow. You can access your card terms, privacy policy and terms and use either from the website or within the app. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Your bYond Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230 pursuant to license from Mastercard International.
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